Effective Date: August 1, 2018
Our commitment to your privacy
Why we collect personal information
Personal information is defined as information about an identifiable individual. This includes information on your product and service subscriptions and usage. Publicly available information—like a public telephone book listing of your name, address, and telephone number—is not considered personal information.
We collect information about you during application processes, when communicating or transacting business with you, and when providing service to you. We may also collect information about you from third parties that have the right to disclose such information to us. However, prior to collecting this information, we would first get your consent.
We might collect information from you in person, over the phone, by mail, through the Internet, from our website, in writing or verbally.
Telephone calls to or from our service representatives may be monitored or recorded for quality assurance purposes. We understand that some of this information is confidential, which is why we collect personal information only for the following purposes:
- To establish and maintain a responsible commercial relationship with you and to provide you with ongoing service.
- To understand your needs and develop and recommend suitable products and services. We maintain a record of products and services you receive from us, and we may ask you for additional information so we can serve you better.
- To manage your account and understand your needs and preferences. This allows us to offer you better products and special offers that we think may be of interest to you.
- To manage and develop our business and operations, including personnel and employment matters.
- To meet legal and regulatory requirements. For example, we may collect information to respond to a court order.
Sharing your personal information
Personal information is not sold or rented to any parties outside of “justonsale.ca” without your consent.
We may share this information with the companies we select as our business partners, and who supply services to us. However, we require them, by contract, to honour our privacy principles in the handling of personal information they obtain from us.
The information provided to our business partners is used only for that purpose and any disclosure outside of “justonsale.ca” is made on a confidential basis. Should we sell a part of our business or merge or amalgamate part or all of our business with another entity, we may need to disclose customer information as part of the transaction. This is a normal business practice in any such transaction. Any such disclosure would be subject to appropriate privacy and security safeguards. In certain circumstances in which it is necessary to do so, or where permitted by law, we may disclose your personal information without your consent to the following parties:
- The customer or an agent acting on the customer’s behalf, such as Power of Attorney;
- Companies we select as our business partners;
- A collection agency or party used to determine creditworthiness, or for collecting unpaid balances;
- A credit bureau reporting agency;
- Courts, law enforcement agencies, or otherwise legally empowered entities;
- We may disclose personal information to meet legal or regulatory requirements, such as under a court order or, to a government institution if required or authorized by law;
How we safeguard your information
The information you provide to us on “justonsale.ca” is securely maintained and kept confidential. Information is retained in secure facilities, and protected from unauthorized access. We provide technical, administrative, and physical security measures to protect your information against loss, misuse, and unauthorized access or disclosure.
For some services, “justonsale.ca” may use service providers located in another country to process and store information related to that service and as a result foreign governments, courts, law enforcement or regulatory agencies may be able to obtain disclosure of your information through the laws of that country.
Code for the Protection of Personal Information:
In addition to our existing procedures and our adherence to the Freedom of Information and Protection of Privacy Act (FOIP), which governs our approach to handling personal information, we’ve adopted the following privacy principles from the Canadian Standards Association’s Model Code for the Protection of Personal Information:
Principle 1 – Accountability
Our company is responsible for the personal information under our control and we’ve undertaken to be accountable for our compliance with the privacy principles.
Principle 2 – Identifying purposes for the collection of personal information
We’ll identify the purpose for collecting personal information at or before the time the information is collected.
Principle 3 – Obtaining consent for the collection, use, and disclosure of personal information
We require the knowledge and consent of the customer for the collection, use, or disclosure of personal information except where it is impractical or inappropriate to do so, such as in emergency situations.
Principle 4 – Limiting collection of personal information
We’ll limit the collection of personal information to that which is necessary for the purposes identified by the company. We will collect personal information by fair and lawful means.
Principle 5 – Limiting use, disclosure, and retention of personal information
We won’t use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. We retain personal information only as long as necessary for the fulfillment of those purposes.
Principle 6 – Accuracy of personal information
Personal information will be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
Principle 7 – Security safeguards
We’ll protect personal information by security safeguards appropriate to the sensitivity of the information.
Principle 8 – Openness
We’ll make readily available, to customers and employees, specific information about our policies and procedures relating to the management of personal information.
Principle 9 – Customer and employee access to personal information
Upon request, customers and employees shall be informed of the existence, use, and disclosure of his or her personal information and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.
Principle 10 – Challenging compliance
A customer may address a challenge concerning compliance with the above principles to our company.
What are your choices?
We’d like to have your consent to continue to collect, use, and disclose your personal information for the purposes that we have outlined. However, you do have choices.
- You can have your name removed from our telephone, mail, or email marketing lists. By doing so, you may not be made aware of certain products, services, and promotions we offer. However, you’ll continue to be contacted as necessary to service your account.
- You may refuse to provide personal information to us. You may also withdraw your consent at any time, subject to legal, contractual, or practical restrictions and reasonable notice. However, in either case, this may limit our ability to serve you. When you contact us, we will confirm that you are the registered customer. Please know that withdrawing your consent may prevent us from providing you with service and products in certain circumstances.
Your online privacy on “justonsale.ca”
We may collect some information about the ways you use “justonsale.ca” in order to make our site more interesting and useful to you. You’re welcome to browse “justonsale.ca” anonymously at any time, without revealing any personal information. There are a few activities where the collection of personally identifiable information may be necessary. When personally identifiable information is collected, you’ll know because you’ll have chosen to provide your information.
When you visit “justonsale.ca”, we collect your IP address so we’ll know where to send the information you are requesting. This IP address does not personally identify you.
This is information that cannot be associated with a specific individual. Our web servers may collect some anonymous information automatically when you visit “justonsale.ca”. This information may include the pages you visited, what content you downloaded, the type of web browser you were using, and the level of encryption your browser supports. This information is collected on an aggregated basis. No personal information is associated with these statistics. We may use this information to determine what type of information is most useful to you so that we can improve “justonsale.ca” to make it easier for you to access information.
Our site may collect aggregated site-visitation statistics using cookies, small text files containing a unique identification number that identifies your browser to our computers. This small file of information allows “justonsale.ca” to remember important information that will make your use of our site more enjoyable.
Cookies tell us which pages are visited, by how many people, the average time spent, and other useful statistics relating to the use of our site. This information does not identify you or link you personally to products or services purchased through “justonsale.ca”. All gathered information is captured on an anonymous basis. This information helps us to enhance the online experience of visitors to “justonsale.ca”. We use the statistics to understand how customers use our site, to make it easier for you and other visitors to use, to monitor our site’s performance, and to improve our website. We may also use information collected by cookies to target the delivery to you of information about our products and services that may be of interest to you.
To assist you, cookies may help us remember who you are through your browser settings. In short: cookies save you time. We’ll never combine information gathered by a cookie with personally identifiable information.
You don’t need to accept cookies to visit “justonsale.ca”. However, should you choose not to accept these cookies, your experience at our site (and other websites) may be diminished and some features may not work properly.
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